As workers at NHS 24 (and one toddler mum with a newborn!), we understand that flexibility is a must for inclusivity. 

Therefore you are able to message 24/7 and will reply to you as soon as possible

Don't b afraid to leave multiple messages or 'spam' the chat with ideas, pictures etc and we can consider them when we get to your chat 🥰

It's really unlike us to not get back to you within 24 hours so if you're feeling radio silence, please send another message or try another method (eg email